The Collings Forum

A little update on this: I noticed an additional spot on the back of the neck. Upon a more thorough inspection, I've discovered more locations on the top edge of the headstock. This has me wondering if the issue is somehow worse when it comes to the lacquer's ability to adhere to ebony. I'm totally heart broken over it all.

In the life of the guitar, it's a bump in the road. You know Collings will take care of it & you''ll play happily ever after....

If you want it done right, and collings will do it right... That's the only place i'd send mine.

Hands down, it is the best guitar I've ever played. I absolutely love every thing about it and I consider myself extremely picky. The attention to detail placed in the construction of the instrument is commendable. Been through a lot of Martins before I sold them off and moved to Collings.

I guess it's my love of the instrument that pains me to think of the tear down and removal process that's required to correct the matter. Needless to say, the fact that I still owe over $5,000 on it is also a little irritating.

understand. "but, it's organic, man..." ~ Michael Hornick, Shanti Guitars ca 2000

terrific that you have an instrument that you hate to part with even for a day! very cool.

It will actually be more around 90 days, but yeah, a single day is too long

How it turned out...

Collings took great care and consideration when dealing with my situation. They addressed the correction strategy all on their dollar, going above and beyond.

I ended up getting the guitar back in 75 days following my shipping it out. I'm happy to report that, after looking it over, not a single trace that anything was ever out of sorts can be see . The repair is flawless, with Collings doing an excellent job at cleaning up the guitar in general.

When one pulls the trigger on a new build with a warranty, I can attest that Collings will take care of you and honor their commitment to ensuring a quality instrument.

Glad to hear that the repair went well. Wishing you years of playing enjoyment! Thanks for updating us on the forum.

I had a problem with my OM1ajl. The neck was painted and they painted up to and including the fret edges. I didn’t think that this was bad at the time but as time went on and the neck expanded and contracted due to seasonal changes, blisters developed on the fret board edges in certain spots. The frets did not expand and contract but the wood did. I was told it was my fault for not properly humidifying the guitar while it was in the case. I have never had this happen to me before. No one I know urethanes the corners of the fretboard. This is weird and these blisters and peeling effect really devalued the guitar even though it was barely a couple of year old. It would have cost a small fortune to repair as well. I have owned three Collings and the OM was the only one with this issue.