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Neck edge and thickness

Posted: Mon Apr 01, 2019 12:46 am
by omlove
Hi! New to the forum here.

I have recently purchased a new Waterloo WL14. I had played one a while ago and really loved it but only recently had the chance to buy one.

One thing I've noticed is the neck is very very thick. Granted I bought the thick neck version, but my shubb capo needs no screw tightening at all to fit the first fret! Not to mention I can barely capo the neck at 6 or 7th fret due to the neck thickness, using my "regular""normal" shubb acoustic guitar capo. I did not expect the depth of the neck to be such a problem that a capo won't fit.

The other thing I've noticed is that the fingerboard edge is sharp and square, not rolled or chamferred as I remembered on other Collings and Waterloos that I've played. Is this a change in design?

A newbie but would really appreciate your help and advice. Many thanks!

Re: Neck edge and thickness

Posted: Mon Apr 01, 2019 5:44 pm
by markT
Congrats on your new Waterloo. Sorry the neck thickness is an issue. Is to too late to return it?

As far as questions or changes, my suggestion would be a quick note to Collings. ;)

customerservice@collingsguitars.com